Privacy Policy
Last updated: November 20, 2025
Our Commitment to Your Privacy
At FortiCraft Laredo Fence Builders, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website.
Information We Collect
We collect information that you provide to us directly when you:
- Request a quote or estimate for fence services
- Contact us by phone, email, or through our website
- Schedule an appointment or consultation
- Enter into a service contract with us
- Provide feedback or reviews about our services
This information may include your name, address, phone number, email address, property details, and payment information.
How We Use Your Information
We use your information to:
- Provide you with fence installation, repair, and replacement services
- Respond to your inquiries and communicate about your projects
- Send you quotes, estimates, and invoices
- Schedule appointments and send project updates
- Process payments for our services
- Improve our services and customer experience
- Send occasional updates about our services (you can opt out anytime)
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in these situations: with service providers who help us operate our business (like payment processors), when required by law or to protect our legal rights, or with your explicit consent.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our site. You can control cookie settings through your browser preferences.
Your Rights and Choices
You have the right to:
- Access the personal information we have about you
- Request corrections to inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications at any time
- Ask questions about how we handle your information
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Retention of Information
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Project records are typically maintained for several years for warranty and legal purposes.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
FortiCraft Laredo Fence Builders
6019 McPherson Rd Suite 11, Laredo, TX 78041
Phone: (956) 815-3129
Email: hello@laredofences.com